| About the author |
| Lydia Ramsey is a business etiquette expert, professional speaker, corporate trainer and author featured in the Wall Street Journal and many other off-line and on-line publications. Lydia shares her business etiquette tips in her monthly e-zine, her blog and on Twitter. To register for these free services visit http://www.mannersthatsell.com today! | |
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| Articles written by this author |
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| (Published: Fri, 28 Aug 2009 16:12:25 -0500) |
| Customer Service Opportunity Missed |
| Last month I must have qualified for the "Frequent Flyer of the Month" Award. I flew over twenty segments (separate flights) on business. When I mention this to friends and associates, their response is always, "It must be exhausting to work like that." The work is not tiring. I love what I do. I |
| Directory: Business |
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| (Published: Mon, 21 Dec 2009 17:28:11 -0600) |
| Toasting Etiquette - Tips for Raising a Glass |
| Are you feeling a little toasty this holiday season? Would you love to be one of those people who can stand up at the drop of a hat and offer a clever toast? Do you hold back because you aren't sure what to say or do you resist the urge because you aren't sure of the correct protocol?
Few people |
| Directory: Business |
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